Photos in album don't fit on screen,

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1

I used to be able to click on a picture, or see a slide show, and view the entire picture on my screen. Now I have to scroll up and down to see the whole picture, so can’t see it all at once, only pieces of it. Otherwise I have to look at tiny album view, and that’s too small. Why is this suddenly doing this sort of view?

2

Hi @LoriDimond,

I’m not able to recreate your issue. This is what I’m seeing in slideshow view on our test Troop.

image
image1920×1172 69.1 KB

I’m getting a similar view when I impersonated your account and looked at one of the albums in your Troop. Is there a particular one this is happening to?

Thanks,

David Keener
TroopTrack

3

Hi David

Thank you so much for getting back to me so quickly.

I can’t really tell from your image if this is the total picture or not. Take a look at this link

https://ahg-ga1412.trooptrack.com/share/photo_albums/43776?view=Slideshow

Do you see how you have to scroll up and down to see the entire picture? The picture is larger than the screen view, it doesn’t scale to the screen size, so you can see the top and the bottom of the picture at the same time.

Please let me know if this helps.

Thank you so much,

Lori Dimond

AHG GA1412

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