Hi there, we are a scout group based in Australia and we are currently testing your online payment feature (via Stripe). We found that the payment is charged in US$ currency and not AU$. I can’t find anywhere in the settings to change this. Can you please advise? Thank you.
Hi Admin/Trooptrack Support,
I wonder if anyone can advise me on changing the currency.
Thank you!
I was hoping someone else using Stripe in Australia would chime in on this post. At this point you should send a message to support@trooptrack.com, just know it will likely take a long time before you get a response.
For those that are searching for the answer, Dave (TT) has recently added the currency selection on the payment settings.
I don’t see this feature - everything is still showing $ currency (we are in €); I sent an email to the support last week but no response as yet…
@mieslep,
I just checked and do see the setting.
Gear Menu, Online Payments,
Payment Defaults, Change
Currency Drop Down, aud, Save
Sorry I just noticed you were talking Euro not Australian Dollar, AUD and USD are the only options. If you would like them to add Euro as an option then that will definitely be a support e-mail. They do take some time to respond especially depending on the question.