As the title says, TroopTrack is turning off all payments for the remainder of the day 2/12/2020 until tomorrow 2/13/2020.
This is because we have found a crucial error as the source of most of the payment problems. Such as the token issues and other payment issues as reported on this thread: PENDING: Events will not allow registration
We have found that as members are RSVPing to paid events, adding the ticket to the new Shopping Cart, and then checking out, Stripe and Paypal are processing those transactions, but it is not being reflected correctly within TroopTrack. Because of this, members are continuing to process multiple transactions as they do not see it successfully working on TroopTrack but in reality they have have made multiple transaction in either PayPal or Stripe for said event fees.
This issue is of highest priority and we hope to have it resolved quickly. To prevent any further accidental charges and transactions we have decided to turn off all payments until tomorrow.
If you have any questions feel free to reply to this thread.
Thanks so much, we appreciate your understanding. We are dedicated to getting this right as soon as possible.