Can't Access Advancment Records

TroopTrack Bugs
1

When I click on a Scouts achievements tab, I get the error

Screenshot 2024-08-07 at 7.24.00 AM
Screenshot 2024-08-07 at 7.24.00 AM1116Ă—282 16.1 KB

2 Likes
2

I am seeing same thing. Started yesterday afternoon 1pm-ish EST. It was loading advancement records fine and then started getting this error. But it is inconsistent. It appears the issue may be related to only some users.

  1. Saw error yesterday and still getting error today when I click on Achievements TroopTrack

  2. Saw error yesterday and still getting error today when I click on Achievements
    TroopTrack

  3. This one didn’t work yesterday but I was able to complete requirements for rank today.
    TroopTrack

  4. This one did not work today but I did not try it yesterday that I recall
    TroopTrack

  5. This one worked fine today. I did not try it yesterday.
    TroopTrack

3

We are experiencing the same issue and have the issue on various scout pages as well. Effects mobile, and desktop across multiple browser types for multiple leaders. Any solution or suggestion?

4

We are still having this issue,

image

5

Having the same issue. All other TABS seem to be fine, only “Advancements” is giving me this error.

6

This has been reported to the TT DEV team they are working on it.

1 Like
7

We have the same issue. This is not occurring on all scouts advancement but does affect some. We have a COH coming up shortly so would like to get this fixed soon.

8

I just tested and it appears to be fixed. Please let me know here or e-mail support@trooptrack.com if you are still experiencing the issue.

2 Likes