Unable to view Rank Book or Merit Badge Book

TroopTrack Bugs
1

When selecting a scout to view their rank or merit badge book, the following message is received:

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“We’re sorry, but something went wrong. We’ve been notified about this issue and we’ll take a look at it shortly.”

However, no bug thread seems to exist.

2

I just noticed this as well. Did the Link structure change with the new version? If you select a Scout from the Books it tries to go to:
https://troop-441.trooptrack.com/achieve/users/xxxxxx
But if you navigate to their achievements from their profile the link is this:
https://troop-441.trooptrack.com/manage/users/xxxxxx?tab=achievements

3

Hi @AaronStorey, @JaneAtkins2,

I pulled up both your profiles from your emails, and I’m seeing this problem as well. I’ll get it over to our tech team right away so they can find out what’s changed, why this is happening, and get it fixed.

Thanks for bringing this up,

David Keener
TroopTrack

4

Any update? Still experiencing this issue.

Thanks,

Jane

5

Hi @JaneAtkins2,

Yes our tech team is working on this, and I’ll be sure to update this thread once they have a solution.

Thanks for checking up,

David Keener
TroopTrack