Duplicate Entry when using Paypal link to money account

Is there a way to delete a duplicate entry when using Paypal? Had a parent pay for an event using Paypal and it marked two deposits into the Pack’s Primaary Account. It has the same transaction ID from Paypal. If I manually delete it, the funds will be transferred back to the parent. Any help would be greatly appreciated!!

Hi @JenniferFox3,

Can you please go to your paypal account and just confirm that you only received the payment once?

Thank you.

Yes, I have confirmed the transaction is only shown once in Paypal. In Troop Track, the Paypal transaction ID number is the same as well as the amount.