Emails Not Received on Hotmail

One of the adults in my Troop is reporting a sudden stoppage of email to his Hotmail account. This appears to be an issue with Hotmail in general, is anyone else experiencing this?

Background: He has been using Hotmail with TT for years. He has added a Gmail account and is able to receive emails that way (not a blockage with the TT account). He also created and added a second brand new Hotmail account and that account does NOT receive email either (not an issue specific to his original Hotmail account). I’ve checked the communication problems page on our site and his account is not listed with any known problems such as being marked as spam or unsubscribed (not an issue with TT settings).

The only thing left I can think of is an issue either with TT email (we’ve had a lot lately) or with Hotmail’s service (nothing we can do). He has already submitted a TT service ticket email but I thought I’d ask the forum because if the issue is with Hotmail we should be seeing more reports of issues. In my Troop only this one person has complained to me.

Yeah, it’s a thing with Hotmail, AOL, Gmail even sometimes. I don’t have a solution for you.

email problem NOT fixed…

There are two different e-mail issues.

  1. Messages not being received to a hotmail account coming from TT, this needs to be reported directly which it sounds like it has.
  2. Sending a message from your outside e-mail client, Hotmail, AOL, Gmail and no one inside the troop receives those messages. That is broken and the problem is coming from those service providers. Dave is looking into it however so far has been unable to correct it. Billy is this the problem you are talking about?