Error when trying to pay for an event via PayPal

Am seeing a message when trying to pay for an event via PayPal. We set it up recently and tested it through a fake event, and all seemed good. But now are trying it on a real event, but are seeing a message, shown below. I am new to this…is this a Paypal issue or a Trooptrack issue, and is there a way to get an ETA on resolution?

We’re sorry, but something went wrong. We’ve been notified about this issue and we’ll take a look at it shortly.


We are getting this error as well.


We are also getting the same error.

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Same error! Please HELP!

Thanks for letting us know about this! Our developer, Spencer, took a look at this and it appears to be caused by a really small and easily fixable bug and we should have it taken care of by the end of the day. Sorry about the inconvenience!

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Has this been fixed yet? I just had this same error.

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This error is happening again. Please help.

Hello all,

Our technical staff is working on this as we speak. I will keep this thread updated.


Are there any updates to this issue?

Hi @chrism ,

This should be fixed. Are you still experiencing issues? Please let me know and we can look into this for you.