How to force a IA 2.0 Report to Closed

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1

The previous Advancement Chair left several IA 2.0 Reports Open. I don’t see a way to close them. I’ve tried to re-download them, but a new ‘close’ option didn’t appear.

Is there a way to force a report to Closed? The awards all correctly populated IA.

Thanks,
Paul

2

If the awards have been reported to Council then you don’t need to worry about it. TT staff can manually set it to Closed if it bugs you, I am definitely one of those. If they have not been Reported to Council then you can open a new report where they should all show up and then close that one to set the Reported to Council date.

3

Thanks Aaron. It’s definitely bothering me, so I’ll go the Help Desk route.

1 Like
4

Hi Paul,

I can definitely help. Let @dave know what you are trying to close and we can assist.

Thanks,
Tyler
TroopTrack

5

Thanks Tyler. I sent an email to Support - not entire comfortable pasting Troop info here.

Paul

6

Hi Paul,

I had our tech team close these out for you. Please let me know if you have any questions.

Thanks,
Tyler
TroopTrack