Parent and family is in TT, but can’t remember any login information. I’d like to send them a note to get them back into TT.
Manage > Members > User Accounts, then press “Reset Password.”
Unfortunately that doesn’t work I get the following error message.
IMG_5075.PNG
Error Image attached
Can you please tell me what the error message says?
The page you were looking for doesn’t exist. You may have mis-typed the address or the page may have moved. Thx.
Can you please give me the first name and last initial of the parent so I can take a closer look?
Thank you.
I tried again this AM and it worked.
The parent was Lisa H.
thx, Sean