Receive an error message when trying to reset a member’s password from the admin side.
When member selects “forgot password” they do not receive email.
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TT Admins are aware of the issue and working on a resolution.
Any update on this issue? We are experiencing the same thing. Thank you.
Hi. Is there an update? I too cannot reset a user’s password and they cannot log in.
We are still experiencing it as well.
We are experiencing this as well. Like many others, our invites and reminders are also still not being sent out so I am trying to reset passwords for those who have forgotten them so they can RSVP through the website, but it is not working.
The invite and reminder e-mails have been fixed, unfortunately the password reset issue is still being worked on.
Thank you! I just had 2 invites go out.
The password reset issue has been resolved.