Loss of access to TroopTrack pages

We paid in October 2018 for a year of TroopTrack for our TrailLife troop. Last night I was able to log on and had full functionality, but tonight I have lost all access, with this screen showing. Can someone help direct me to what I need to do to get back the access that we should be having (independent of TrailLifeUSA)?

Hi @KristinRedfield,

Can you send us an email at support@trooptrack.com and we will help you get this sorted out.