Hello all,
The email server that processes the email queues randomly shutdown over the weekend due to overloading. Because of this the email queues weren’t getting emptied for two nights.
The good new, our tech team caught this on Monday and the email servers are now back up and running. There was a heavy volume of emails being sent over the weekend and now due to the increased use, and as the server tries to catch up, emails are still delayed.
For urgent messages please consider using more direct communication methods such as phone calls or text messages. Emails are not guaranteed to be instantaneous, and currently many emails are being sent within TroopTrack.
Reach out to support@trooptrack.com if you need additional assistance or have any further questions.
Thanks everyone,
Tyler
TroopTrack