Payments with PayPal

You will now be able to accept deposits to money accounts and event fee payments using PayPal. All you need to do is choose PayPal as your payment provider in your online payment settings as shown below. Don't forget to provide the email address of the PayPal account for your unit as well as choose a default money account to post transaction fees to, as show below.

To get here go to Settings (⚙) > Online Payments.

PayPal transaction fees are $.30 + 2.9%. The same is true for Stripe transactions, a $.30 + 2.9%. There are no TroopTrack processing fees added to any transaction. PayPal does offer a non-profit discount, so if your troop is using PayPal your troop could take advantage of this and possible pay less fees.

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Perhaps a compare/contrast to using Paypal vs. Stripe? Do both allow people to make payments with their CC? I am familiar with Paypal but not stripe.

If we have the Paypal card swipe dongle to process cards in person can that be integrated into this?

Are there any plans to support other payment providers like Zelle or Venmo?

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Not for the time being. We are working on several other improvements to the site that require a lot of time and effort from our developer. Adding additional payment providers is not something we are working on at this time.

My pack thrives with Venmo, not so much with Paypal. Would love to see it integrated as well…

Was this ever answered? Thinking of getting the dongle as well since Venmo is not integrated yet.

There have not been any changes with added payment providers.

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OK, thank you.

How do we incorporate the paypal dongle, though - thoughts?

We do not use Paypal so I don’t have any specific experience, but I wouldn’t think the use of the Dongle would be incorporated into TT automatically. I would assume you use the Dongle with the PayPal app and take payments directly there, in order for that to get into TT there would have to be some PayPal to TT association. Perhaps other Community users who have experience with Paypal TT use will chime in or @Tyler may be able to give more specific information?

Hi @mamabearcf,

Are you wanting to take in-person credit card payments for your troop by using a PayPal credit card reader? You can of course do this, and have the payments go into your troop’s PayPal account, but if you are wanting to record these transactions in TroopTrack, it can not happen automatically. The transaction will not show up on TroopTrack because PayPal will not be able to associate that transaction/payment with an associated TroopTrack member. If you’d like, you can always manually record it within TroopTrack by going to the money account for each member and adding the credit or debit. But I would just suggest actually running the payment online through TroopTrack from the start, then everything will be recorded and tracked automatically within TroopTrack.

Let me know if that makes sense.

Tyler
TroopTrack

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Hello,
I noticed a number of good improvements coming in with TT4. After that gets fully implemented, my troop is definitely interested in seeing Venmo payments as an option.
Thanks, Brian B.

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I see Paypal has started accepting Venmo as a payment option for Paypal checkout. If someone is on their phone with an active Venmo account accessing TroopTrack and the Troop is setup in TroopTrack to use Paypal, should Venmo show up in the checkout as a payment option? If Venmo shows up as a payment option and is used, would the usual PayPal fee still apply?
Thanks, Brian B.

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I was reading up on Venmo integration this morning and it’s not clear to me how it works in a marketplace situation. If it was just a user sending money to the troop without TT in the middle, I think it would work for sure, but then TT wouldn’t be able to record the payment. I’m going to do some more research.

From what I can tell, if a PayPal customer has opted in to Venmo payments, then Venmo should already be an option when when they try to make a payment. To link your Venmo account to your PayPal account, you need to open Venmo on your phone, click on the “Purchases” section in the menu, and connect your PayPal account. I did that, but it still didn’t work when I was trying to RSVP to an event.

From what I am reading, it looks like a business setting up a Mobile App to accept payment from Venmo directly will incur a service fee similar to PayPal. If you can select Venmo as an option for payment in PayPal, that will incur the PayPal service fee. Either way, it defeats the goal of zero fees that is driving the desire for Venmo payments for most people.

Is anyone else having a new issue with PayPal script/buttons from troop track? My old button no longer works, but the new button I just made in Paypal (but now utilizing s-xclick) also does not work from trooptrack. The same html works fine locally (not on trooptrack). I can’t figure out why the same code doesn’t work when hosted from trooptrack?

The thing I’d love to be able to do is to manually adjust people as being registered and paid if they pay directly via check.

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You can do that, from the Event, Attendance, View All Payments page. You can add an attendee and charge their Money account. Then go into their Money Account and enter the payment they made via check.

Hi Steve,

Can you send an email to support@trooptrack.com and we can take a look at what is going on. Is this an embedded PayPal button on your troop public website?

Thanks,
Tyler
TroopTrack

Tyler,
Yes it is an embedded PayPal button on our public. I will send that email now

Thanks,

Steve