I need a better way to track PayPal Payments for Events, or someone to tell me what I am doing wrong. I am about to lose another Treasurer because they don’t have the time or patience to follow the money in TroopTrack and keep up with the PayPal transactions.
When a Scout/Parent pays for an event using their Scout Account an entry goes into the View Payments Page, their SA and the Troop Acct. But when we use PayPal for the event there are no entries in the SA just the View Payments and the Troop Acct. Parent’s have no visibility to the Troop Acct or the View Payments page. If there is an issue their only record is the Paypal email, nothing in Trooptrack (that they can see).
Our treasurer was been manually updating the Scout Accounts for each event to add the Paypal Transactions, in addition to the parents that forget to RSVP/Pay or that pay with cash/check.
Ideally, we would like everything to show up in the Scout’s Account even if they are not using it to pay, for accounting purposes. This is how we were running the troop’s money before we went to online accounts and payments.
Alternatively, If I could turn off PayPal payments for Events but keep it for deposits into the Scout Account that would solve my problem by focusing things through the SAs. But this has previous been suggested and has been stagnant for 3 years (Limit Credit Card Payments to Scout Fund Only - #15 by Stevehassenzahl)