Paypal transactions not recording in individual accounts

If someone RSVPs and pays for an event using Paypal, the transaction shows up in the event payments log and money book but it is not reflected in the individual accounts. Likewise if we issue a refund, the PayPal transaction disappears completely.

This creates a problem when it comes time to reconcile our Paypal statements and also creates extra work because people can’t view their own individual accounts to verify if they paid for an event or if they received a refund.

Thanks!

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