This is urgent because we are finishing our RSVP and payments for Blue and Gold this week.
We have a couple of families that completed an RSVP and payment, but they are not showing up in the event reports including the member’s RSVP status, the payment report and the attendance report.
BUT - the payments are in the PayPal payment transaction register.
Example Event: 2/29 Blue and Gold
Example Scouts that RSVPd and paid but do not have it recorded in TroopTrack: Elliott Heiber; Jonathan Seagram, Charlie Schulman
A couple of other issues noticed:
From 2/9 - 2/15: The fees charged were off by some so the net amounts are off. Examples:
The NOTE field in PayPal report is now an obscure unique order # instead of the event name like: Event fees for “Annual Blue & Gold Banquet”. Prior to the upgrade it showed the event name which is important when reconciling payments and budgets.