Problems with AT&T email addresses

We wanted to make our users aware that TroopTrack emails being sent to AT&T or any of its affiliated companies (BellSouth, for example) are being blocked by AT&T.

We have already reached out to them, but it will take some time to hear back, have the request to remove the block approved, and then actually have the block removed. If you use an AT&T, BellSouth, or other affiliated email address for TroopTrack, please reach out to AT&T to request that this block be removed so that you can continue to receive your emails. Hopefully, this will help expedite the approval process. You can contact them at

In the meantime, we appreciate your patience as we work to get this resolved as quickly as possible.

1 Like

Thank you for not hiding issues. While annoying, it is far less frusterating then not knowing.

This has been a problem with one of their affiliated company SBC Global for years. Glad it finally got acknowledged. Let’s hope it gets fixed now. BTW some Yahoo users have the same issue… isn’t Yahoo powering AT&T’s emails?