RSVP Notes Not Showing

TroopTrack 4
1

Hello,

I’ve noticed a problem with the RSVP notes. If the event does not have a cost, the field to enter a note shows up just fine. However, when the event has a cost, that field never shows up to enter any notes.

2

Hi @JustinWeaver,

I’m seeing that as well. I’ll let our tech team know about this.

Thanks,

David Keener
TroopTrack

3

Hi Justin, after a paid event ticket is purchased anyone can add an RSVP note by clicking on the “View Ticket” button.

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Then on the ticket page each user can leave an RSVP note that is essentially attached to each individual ticket.

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4

Thank you. It would be nicer if it was captured on the front end like when there is no cost, but this will do for the time being.

5

That design essentially hides it from normal users. Who would ever think to go looking for RSVP Notes under View Ticket?

This design makes RSVP Notes an unusable feature. As @JustinWeaver suggested - RSVP Notes should (must) be made available at the time the RSVP is being done. Not after payment is made.

Most scouts do not make the payment themselves - their parents do. So they would never have the ability to add an RSVP Note.

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