Transfer Users Between TroopTrack Troops


#21

I am not seeing how to open a ticket even following the directions in this example.


#22

Did you find where to open the ticket?


#23

No, never did find it. We ended up contacting Doug Barker in HQ who took care of it.


#24

I am a Leader who set up a Troop in Troop Track. I have moved to a new Group that don’t use Troop Track and I want to set up a trail so the other Leaders in the Group can take a look but I want to keep my current username etc. How can I do this?


#25

You will need to initially set it up under a new user name the first time. Afterwards, you can merge the two accounts under one user name by following the instructions on this page: Merging Two Accounts.

If you have additional questions, please email me at support@trooptrack.com.