Aol account not working

We have a member named [Removed] who is not getting any emails at her aol account. Is there a known issue with aol accounts? Is there something wrong with her set up?

Hi @JennDibb,

The person you mentioned marked a TroopTrack email as spam and was put on a do not contact list. I’ve removed the spam report, but please advise that user to not mark TroopTrack as spam in the future. When this happens, it hurts our email reputation and makes it difficult for anyone to send and receive emails through TroopTrack.

You should be all set now. Thanks!

Thank you!

-Jennifer Dibb MS CCC-SLP, ITS
Speech Language Pathologist
Infant Toddler Specialist
Clinical Director

Therapy Playground
4602 Cumberland Rd.
Fayetteville, NC 28306

Cell: 910-797-1342
Phone: 910-423-5622