Automatic Email Reminders aren’t being sent out?

2 times now, the initial email notice for a meeting, and then the reminder feature for the same event, did NOT automatically get emailed to the Troop??

Ie: the initial notification email was told to go out on a certain date, with the reminder feature set for 2 days ahead of the event. Neither emails went out automatically. Is anyone else having an issue too?

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I’m having this issue too, email didn’t going out about a meeting. Lots of people are saying the same thing on the AHG TT Users FB forum as well.

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Yes ours did not send either

Hi everyone,

Our tech team is taking a look at this issue and is working on a fix for it.

Once this issue is fixed, then I’ll update this thread. This is a top priority for them because email reminders are a big part of TroopTrack.

Thanks,

David Keener
TroopTrack

Hi everyone,

Our tech team was able to solve this issue last night and released a fix for it.

The servers are somewhat backlogged because many emails have been queued to send, but all event invites and newsletters should be going out normally now.

Thanks,

David Keener
TroopTrack