Cannot Checkout after RSVP

When I click “Checkout with PayPal” after RSVPing for an event, I get the message " We’re sorry, but something went wrong. We’ve been notified about this issue and we’ll take a look at it shortly".

1 Like

An update - I was able to make a deposit to my son’s money account via PayPal then RSVP for the event and pay from his money account. So the issue seems isolated to the link to PayPal from the shopping cart.

Hi @JTAYLOR146,

What event is this happening on?

Thanks,

David Keener
TroopTrack

https://vhtroop4.trooptrack.com/plan/events/1264154

John Taylor

Hi @JTAYLOR146 ,

I was able to re-create this issue and I’ve gotten it over to the tech team so they can take a look at it.

I’ll update this thread once they have it fixed.

Thanks,

David Keener
TroopTrack

I have also had members inform me of this issue.

Hi everyone,

Our tech team was able to fix this issue over the weekend, so now when you click “checkout with paypal” it’ll load the paypal card screen.

Thanks,

David Keener
TroopTrack

We are having mixed success with checkout with PayPal. Sometimes we get the “something went wrong” message and sometimes it works. I personally got the error message a few days ago but after a refresh of the shopping cart page, I got redirected to PayPal successfully. Very frustrating.