RSVP's not saving

Parents are letting leaders know that they are unable to register in TroopTrack for an event, so leaders are going in and doing it for them, however the RSVP’s done by the leaders are not saving to the event responses.

Please help! We have a big event coming up and registration deadline is the 24th - and paper/pencil registrations just don’t work for us anymore!

Thanks!
MyLisa