I just tried to upload a child’s medical form to the “User Medical Form” tab and got the following message: “Document size exceeds size limitation of 3MB” Is there any way around this? Is it possible to modify this upper limit? Or perhaps to eliminate it altogether? It seems artificial, since I …

Hi @njmike , 3MB is HUGE for a three page document. You are going to have to reduce the size of the medical form. I don’t think anyone has every hit that limit before. Thanks for asking!

This document was scanned, in color, at 300dpi. It is, what it is, so your decision to tell me this file is “huge” is an unqualified opinion. These settings are not out-of-line, and are typical for capturing a high-quality scan. I like Trooptrack and I’ve enjoyed our interactions so far, so pleas…

Hi @njmike , I’m sorry my comments upset you. I was just repeating what our head developer told me. Thank you for your request, but at this time, the setting will remain as it was designed. I found this service (I’m not sure if it is trustworthy, but it might be worth a shot) that will resize your …

What’s the harm in cranking it up 2 or 3 more megabytes? I just did a .pdf file search on my system and found a few dozen of them exceeding 3MB. I do a lot of documentation by scanning PDF’s and plan to store a bunch of them on TroopTrack. Gary

Hi @gbanta1109 , Dave discussed this in another post. We will likely be discontinuing the feature all together. Thank you for asking.

I actually ran into this problem as well. I have a document scanner that would scan user’s medical form. I couldn’t scan in color because that made it way too big, so I’d scan in grayscale and then only 50% of them were too big. So for those I had to have Acrobat optimize them to bring them down …

I introduced TroopTrack to our Boy Scout Troop leadership this weekend at our ‘Planning Camp Out’ where we plan the entire coming year and set our calendar. They were 'WOWed" and impressed at what this program has to offer and what an incredible value it seems to be. A big part of the excitement …

@mlsully2002 Could you provide a link to “Dave’s other post?” Thanks!

@BobCain , [image] Eliminate 3MB limit on Medical Form uploads Ideas Hi @njmike , At this time we will not be removing the 3MB limit from medical forms. We might remove it in the future, but for now we are not investing in the medical form feature at all. We implement… …

I solved this problem by changing the scan to 300 x 300 dpi and changing the scan to black and white only and that seem to solve the size issue. Hope this helps.

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mlsully2002 August 15, 2016, 2:17pm 10

@BobCain,

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