Good afternoon, TroopTrack Team.
There is an ongoing problem with a member record in AHG troop MD1212. Although she has been a member since 24 Sept 2019, it does not appear in the Leadership tab within the TroopTrack record. In addition, the TroopTrack “Registered Member” field is “No”. Perhaps there is a disconnect as the data is ingested from AHG Connect.
A screenshot from AHGconnect shows the membership history.
The individual’s middle name is not listed in AHGconnect but it is in TroopTrack. Could that be causing a mismatch? The birth date, address, etc. is consistent across both. Data for older sibling populating as expected.
Thank you for your assistance. Please let me know if you need additional information to investigate the issue.